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Marketing for a Worse World: The Case of Juul

March 26, 2020 by Joe Cannon Leave a Comment

As you know, the new 17th edition of Essentials of Marketing and Teach the 4 Ps have been celebrating the theme, marketing for a better world (#M4BW). We are highlighting the many positive actions firms are taking to create a better world, while also making profits. That is not to say we are so naive to believe that every firm behaves in this manner. Juul’s e-cigarettes have been in the news for all the wrong reasons lately. The one getting more press is the health problems people are having. The company has also been under fire for targeting kids who are supposedly too young to use its products. This article in The Guardian, “How Juul gets kids addicted to vaping: it’s even worse than you think,” (February 14, 2020).

The example could be used with segmentation and targeting (Chapter 4), advertising (Chapter 15) or even as a counter-point to our #M4BW coverage.

Filed Under: #M4BW, Chapter 04, Chapter 15, Ethics, Legal

Adweek’s “The 25 Best Ads of 2019”

January 30, 2020 by Joe Cannon Leave a Comment

Earlier this week I posted a list of the “8 Best Brand Moments of 2019” from CMO by Adobe. Today, I have Adweek‘s “The 25 Best Ads of 2019” (I am not sure if you will have to sign up to get access — but you should not have to subscribe because I don’t but I do get 5 free articles per month). Once again, an expert identifying a bunch of great examples. Of course advertising examples can fit anywhere (the McDonalds ad below could add to our Place Chapters 10, 11, or 12), but work particularly well to demonstrate positioning (Chapter 4), segmentation (Chapter 4), branding (Chapter 8), Promotion (Chapters 13 and 15). Check out the full list.

I love this commercial for Jif Peanut Butter…

And of course McDonalds always has great advertising campaigns…

Filed Under: Advertising, Chapter 04, Chapter 08, Chapter 13, Chapter 15

#M4BW LEGO responds to millennial parents wanting sustainable toys

October 7, 2019 by Joe Cannon Leave a Comment

A recent report from the Toy Association (you have to buy the report, but a short summary can be found here) suggests that millennial parents take values into account when buying toys for their children. For example a quote from the report indicates “Parents want to know that the products they buy will not harm the environment. Offering a toy that is biodegradable or an initiative that encourages toy sharing will appeal to today’s environmentally-conscious consumers.”

While there has always been a niche for sustainable toys (see for example a local-to-me company BeginAgain), the market is growing and now the world’s largest toy company is jumping in. Read more about LEGO’s new kit with pieces made from plant-based materials and how LEGO plans to have its products be entirely sustainable ty 2030 in “As millennial parents demand sustainable toys, Lego is perfecting plant-based bricks,” NBCNews.com, August 2, 2019).

An instructor might add this nugget of knowledge to students when discussing segmentation and targeting (Chapter 4). We open that chapter with a LEGO case, but this is so new, we don’t include the millennial parent segment in our discussion. It might also fit when you discuss Product (Chapter 8) and want a marketing for a better world spin on the topic.

Filed Under: #M4BW, Chapter 04, Chapter 08

From green ketchup to Colgate lasagna: Companies’ biggest product failures

September 26, 2019 by Joe Cannon Leave a Comment

It is always fun to show students product failures. Especially like those shown here. I think intuition alone would tell most of us that these were not such good ideas. But it is good for students to see that even big companies, with lots of money and smart people, can make mistakes.

You might want to add a few of these images to your coverage of product (Chapter 8) or new product development (Chapter 9). Colgate Lasagna (really?) could be used with the growth opportunity matrix in Chapter 2 as an example of why diversification is so risky. Or the Bic Her (pens designed for women) might be an example of segmentation and targeting gone too far.

Filed Under: Chapter 02, Chapter 04, Chapter 08, Chapter 09

#M4BW Japanese companies use technology to create value for an aging population

September 23, 2019 by Joe Cannon Leave a Comment

Japan is concerned about how it will care for its elderly—especially those with dementia. The Japanese population is aging quicker than most of the world. Already, a quarter of the Japanese population is 65 or older (compared to just 15 percent of Americans). By 2025, Japan predicts a shortfall of almost 400,000 senior caregivers. Some companies are developing different intelligent agents to help fill the void.

Robots are particularly popular. Sony’s robotic pet dog Aibo, and SoftBank’s Paro, a robotic baby seal, have been shown to elicit emotional responses and yield benefits similar to live animal therapy (without all the owner responsibility). SoftBank Robotics’ humanoid companion “Pepper” recognizes faces and human emotions and asks and answers questions; seniors enjoy chatting with Pepper, which also monitors patients’ mental health for doctors and family members. Advances like these can provide health care at lower costs and make for better experiences for an aging world.

For some more background you can have your students read “Japan Lays Groundwork for Boom in Robot Carers,” The Guardian, February 5, 2018 and “Toyota, SoftBank Join Forces to Build Self-Driving Cars That Deliver Meals, Health Care,” Wall Street Journal, October 4, 2018 (subscription may be required).

This describes a demographic trend (part of context and the external market environment in Chapter 3). It might also tie into a discussion of market segmentation (Chapter 4) or product (Chapter 8).

Filed Under: #M4BW, Chapter 03, Chapter 04, Chapter 08, Demographics, External market environment

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