#AI4M: The Bots Are Coming to Shop. Will Retailers Let Them In?
AI shopping agents have moved from tech-conference talk to real business decisions. In just a few weeks, three stories that, read together, show the whole…

AI shopping agents have moved from tech-conference talk to real business decisions. In just a few weeks, three stories that, read together, show the whole…

Inside a test kitchen in Omaha, Conagra executives huddled over plastic trays of microwaved eggs, potatoes and sausage, lifting packets of cheese sauce and pouring…

Sarah, a 20-year-old NYU student, was asked how much personal information she hands to her chatbot. “I think about it for a little bit and…

One note before the story. This article involves compulsive spending, a drained retirement account, and a marriage that ended over it. Compulsive spending and gambling…

Note: I normally avoid posting about alcohol brands. Our textbook uses few (if any) alcohol examples or images. That said, I know many instructors are…

The Daydream app allows shoppers to use natural language to find fashion. You and your students can read about it in “AI shopping is coming…

Many of our students enjoy eating out, especially at fast food restaurants. Therefore, you can expec YouGov’s Best Bites 2026: U.S. Restaurant Brand Rankings to…

I’ve just released a free eBook, Teaching Marketing in the Age of AI, written for college instructors who are wrestling with the same questions I…

Over 25 years ago, B. Joseph Pine II and James Gilmore made business leaders think differently with their book The Experience Economy. The insights from…