Kristen Charpentier’s first clue was that the voice was too nice. She pulled into a Dairy Queen drive-thru in Cary, North Carolina, and the speaker…
Note: this segment is from John Oliver’s Last Week Tonight, and it comes with the profanity, crude humor, and political asides the show is known…
We know that direct-to-consumer (DTC) distribution remains popular. The 18th edition of Essentials of Marketing expanded coverage of the topic, and the forthcoming 2026 release…
There has been a lot of activity around using AI to help people shop. This space is still emerging, so it could be ripe for…
Marketing isn’t just for selling products—it’s increasingly harnessed by institutions pursuing non-commercial goals. Whether it’s evangelism, enlistment, or civic engagement, the strategic use of segmentation,…
Holcim, a 112-year-old construction materials company, is proving that even traditional industries can benefit from cutting-edge digital innovation. By integrating generative AI (gen AI) into…
Obviously AI in marketing is a hot topic. And it changes daily. Klarna is a fintech company, one of these new pay over time services….
Are you searching for some fun new examples to use in class? Innovation and new products are an important outcome of good marketing. The Time…
Artificial intelligence (AI) is on the precipice of radically enhancing customer service and business operations. Zack Kass, in a recent article on MarketWatch, describes the…