#AI4M: Fast but Not Friendly? Taco Bell’s AI Drive-Thru Faces Its Human Test
Here is another brand that many of our students frequent, Taco Bell. AI offers promise for the fast-food industry, which is always looking for ways…

Here is another brand that many of our students frequent, Taco Bell. AI offers promise for the fast-food industry, which is always looking for ways…

The Hermès Birkin and Walmart Wirkin offer contrasting case studies on luxury branding and consumer accessibility. While Hermès employs scarcity and exclusivity to position the…

I haven’t personally shopped at H-E-B, but I have heard and read many great things. This article provides a great example and case study, highlighting…

These are some short articles on brands that may be of interest to you and your students. They offer short examples or assigned articles you…

Besides Promotion and of course social media, I might argue that retail has seen the most dramatic changes. And that change continues to come. First…

This post summarizes a video (embedded below and linked here) from the Wall Street Journal ‘s “The Economics of” series. This post summarizes the video…

Kids these days. Oh, am I sounding old already. But this story in the Wall Street Journal kind of surprised me (for another article on…

Dick’s Sporting Goods has been pivoting to a new strategy. With many brick-and-mortar retailers struggling, Dick’s is making some changes. It is closing its Field…

We teach our students that it is critical to analyze and understand customer behavior before developing marketing strategies. With all the data available tracking the…