Lowe’s launches “Spatial Commerce” as part of its app
The last few editions of Essentials of Marketing have included examples of how companies are adding technology as customer service or a supplement to their core product. And of course, technology keeps evolving. I was impressed with the latest example of this from Lowe’s Home Improvement. The video below provides a brief overview that might be shown in your class when you cover Product (Chapter 8 is where we introduce this idea) or retailing (Chapter 12).