“Whirlpool Cleans Up Its Delivery Act,“ The Wall Street Journal, September 24, 2009. It can be tough to find good articles about distribution and logistics – it is even my research area and the few I find are usually pretty dry. Even though this is a short article, it’s interesting to see that even a big name company like Whirlpool can find opportunities for significant savings and improved customer service in its distribution operations.
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