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	<title>teachthe4ps.com &#187; Consumer behavior</title>
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	<link>http://teachthe4ps.com</link>
	<description>teaching the 4 ps</description>
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		<title>&#8220;Create &#8220;Choosing&#8221; (Not &#8220;Shopping&#8221;) Experiences&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/create-choosing-not-shopping-experiences/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/create-choosing-not-shopping-experiences/#comments</comments>
		<pubDate>Thu, 08 Jul 2010 22:57:43 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Retailing]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=1212</guid>
		<description><![CDATA[John Sviokla posted this on the Harvard Business Review Blog a couple months ago &#8211; &#8220;Create &#8220;Choosing&#8221; (Not &#8220;Shopping&#8221;) Experiences&#8221; (May 5, 2010).  I like how the post offers some ideas about how much we have learned from internet retailers &#8212; and how some of this learning might be applied to brick-and-mortar stores.  I try [...]]]></description>
			<content:encoded><![CDATA[<p>John Sviokla posted this on the <em>Harvard Business Review</em> Blog a couple months ago &#8211; &#8220;<a href="http://teachthe4ps.com/Q8" target="_blank">Create &#8220;Choosing&#8221; (Not &#8220;Shopping&#8221;) Experiences</a>&#8221; (May 5, 2010).  I like how the post offers some ideas about how much we have learned from internet retailers &#8212; and how some of this learning might be applied to brick-and-mortar stores.  I try to remind my students that many of the best ideas are simply stolen from another industry and re-purposed.  There are several small ideas that might be useful classroom examples.</p>
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		<title>&#8220;Targeted Ads Will Let You Spy on Them for a Change&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/targeted-ads-will-let-you-spy-on-them-for-a-change/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/targeted-ads-will-let-you-spy-on-them-for-a-change/#comments</comments>
		<pubDate>Mon, 28 Jun 2010 13:52:54 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Promotion]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=1184</guid>
		<description><![CDATA[Behavioral targeting is a controversial practice.  Marketers want their online ads served up to customers who might genuinely be interested in their products.  On the other hand, consumers find it a bit eery when websites seem to know their shopping habits.  Privacy advocates have been pressuring for more transparency in this process.   To hold off [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://teachthe4ps.com/Kv"><img class="alignright size-medium wp-image-1185" title="target-bullseye" src="http://teachthe4ps.com/wp-content/uploads/2010/06/target-bullseye-150x126.gif" alt="target-bullseye" width="150" height="126" /></a>Behavioral targeting is a controversial practice.  Marketers want their online ads served up to customers who might genuinely be interested in their products.  On the other hand, consumers find it a bit eery when websites seem to know their shopping habits.  Privacy advocates have been pressuring for more transparency in this process.   To hold off greater regulation from the FTC, the advertising industry figured out how to regulate itself.  This article, &#8220;<a href="http://teachthe4ps.com/26" target="_blank">Targeted Ads Will Let You Spy on Them for a Change</a>&#8221; (<em>Wired</em>, June 21, 2010) describes what is coming.</p>
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		<title>&#8220;Procter &amp; Gamble&#8217;s Root-to-End Pantene Makeover&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/procter-gambles-root-to-end-pantene-makeover/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/procter-gambles-root-to-end-pantene-makeover/#comments</comments>
		<pubDate>Tue, 08 Jun 2010 18:51:24 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Marketing strategy planning]]></category>
		<category><![CDATA[Product]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=1138</guid>
		<description><![CDATA[Another May 20, 2010 Bloomberg BusinessWeek article, &#8220;Procter &#38; Gamble&#8217;s Root-to-End Pantene Makeover.&#8221;  This one discusses P&#38;G&#8217;s latest attempt to makeover the Pantene brand.  The makeover is recent, so no results are in yet.  You could assign the article and ask students if they believe the changes in marketing strategy will work &#8212; and why?  [...]]]></description>
			<content:encoded><![CDATA[<p>Another May 20, 2010 Bloomberg BusinessWeek article, &#8220;<a href="http://teachthe4ps.com/Sn" target="_blank">Procter &amp; Gamble&#8217;s Root-to-End Pantene Makeover</a>.&#8221;  This one discusses P&amp;G&#8217;s latest attempt to makeover the Pantene brand.  The makeover is recent, so no results are in yet.  You could assign the article and ask students if they believe the changes in marketing strategy will work &#8212; and why?  This could be a short written assignment or an in-class discussion.</p>
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		<title>&#8220;How Much The Average American Spends on Entertainment&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/how-much-the-average-american-spends-on-entertainment/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/how-much-the-average-american-spends-on-entertainment/#comments</comments>
		<pubDate>Fri, 04 Jun 2010 21:29:54 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Market research]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=1131</guid>
		<description><![CDATA[I found this interesting infographic &#8220;How Much The Average American Spends on Entertainment&#8221; over at the VisualEconomics site.  A good infographic presents a great deal of information in an easy to digest format.  I am not sure this is easy to digest, but the information is interesting &#8212; and might interest our students.  I could [...]]]></description>
			<content:encoded><![CDATA[<p>I found this interesting infographic &#8220;<a href="http://teachthe4ps.com/4y" target="_blank">How Much The Average American Spends on Entertainment</a>&#8221; over at the VisualEconomics site.  A good infographic presents a great deal of information in an easy to digest format.  I am not sure this is easy to digest, but the information is interesting &#8212; and might interest our students.  I could see handing this out (it would look nice in color but with budgets tight I might have to make it in B/W) or assigning it to students to view before class.  I think there is too much information to easily show on a screen in class.  I could see asking students to review the information and find five useful facts for a) Levi&#8217;s, b) Sony pictures (movie maker) and, c) Olive Garden Italian Restaurant.   The graphic could be used as an example of marketing research.</p>
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		<title>&#8220;Why Do Consumers Visit CPG Web Sites?&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/why-do-consumers-visit-cpg-web-sites/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/why-do-consumers-visit-cpg-web-sites/#comments</comments>
		<pubDate>Fri, 04 Jun 2010 20:59:24 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Promotion]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=1123</guid>
		<description><![CDATA[Brandweek&#8217;s (June 2, 2010) article &#8220;Why Do Consumers Visit CPG Web Sites?&#8221; provides a brief summary of a recent Ipsos survey &#8220;Engaging CPG Consumers in the Digital Space.&#8221;  Consumer package goods companies have been investing in websites, Facebook pages, and Twitter.  This data will tell them which of these sites customers will visit for various [...]]]></description>
			<content:encoded><![CDATA[<p><em>Brandweek</em>&#8217;s (June 2, 2010) article &#8220;<a href="http://teachthe4ps.com/b4" target="_blank">Why Do Consumers Visit CPG Web Sites?</a>&#8221; provides a brief summary of a recent Ipsos survey &#8220;<a href="http://teachthe4ps.com/Sl" target="_blank">Engaging CPG Consumers in the Digital Space</a>.&#8221;  Consumer package goods companies have been investing in websites, Facebook pages, and Twitter.  This data will tell them which of these sites customers will visit for various reasons.  I was also surprised to see how many consumers actually figured it was likely they would visit a CPG site.   This ties consumer behavior and promotion objectives with social media.  You might highlight the survey results in class and ask students what type of information they might put on a website, Facebook page, or Twitter for Coca Cola or Tide detergent.  They should see that each will require different information to best meet customer needs.</p>
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		<title>&#8220;Social Media&#8217;s New Mantra: Location, Location, Location&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/social-medias-new-mantra-location-location-location/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/social-medias-new-mantra-location-location-location/#comments</comments>
		<pubDate>Tue, 18 May 2010 14:11:35 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Promotion]]></category>
		<category><![CDATA[Social media]]></category>
		<category><![CDATA[Foursquare]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=1094</guid>
		<description><![CDATA[One of our goals here at Teachthe4P&#8217;s is to keep marketing faculty up-to-date with the latest trends in marketing.  Location based marketing is one area with huge potential.  The last few years have been predicted to be &#8220;the year of mobile,&#8221; so I am not sure if Foursquare is the breakthrough application.  If you want [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://teachthe4ps.com/W4"><img class="alignleft size-medium wp-image-1095" title="foursquare_logo_boy" src="http://teachthe4ps.com/wp-content/uploads/2010/05/foursquare_logo_boy-150x61.png" alt="foursquare_logo_boy" width="150" height="61" /></a>One of our goals here at Teachthe4P&#8217;s is to keep marketing faculty up-to-date with the latest trends in marketing.  Location based marketing is one area with huge potential.  The last few years have been predicted to be &#8220;the year of mobile,&#8221; so I am not sure if Foursquare is the breakthrough application.  If you want to know more about this new social media platform, check out &#8220;<a href="http://teachthe4ps.com/BV" target="_blank">Social Media&#8217;s New Mantra: Location, Location, Location</a>,&#8221; (<em>Bloomberg BusinessWeek</em>, May 6, 2010).</p>
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		<title>&#8220;Would Chinese consumers &#8216;go green&#8217; &#8212; if given the choice?&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/would-chinese-consumers-go-green-if-given-the-choice/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/would-chinese-consumers-go-green-if-given-the-choice/#comments</comments>
		<pubDate>Tue, 04 May 2010 15:51:20 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[International]]></category>
		<category><![CDATA[Market research]]></category>
		<category><![CDATA[Sustainability]]></category>
		<category><![CDATA[Green]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=1074</guid>
		<description><![CDATA[CNN is on a roll with the global green consumer.  Earlier today I posted an article and video clip about a store in London.  Now we have an interesting story from China, &#8220;Would Chinese consumers &#8216;go green&#8217; &#8212; if given the choice?&#8221; (CNN.com, May 4, 2010) including, to my surprise, the following revelation:
Landor recently conducted [...]]]></description>
			<content:encoded><![CDATA[<p>CNN is on a roll with the global green consumer.  Earlier today I posted an <a href="Would Chinese consumers 'go green' -- if given the choice?" target="_blank">article and video clip</a> about a store in London.  Now we have an interesting story from China, &#8220;<a href="http://teachthe4ps.com/eT" target="_blank">Would Chinese consumers &#8216;go green&#8217; &#8212; if given the choice?</a>&#8221; (CNN.com, May 4, 2010) including, to my surprise, the following revelation:</p>
<blockquote><p>Landor recently conducted a brand survey that shows consumers in China are actually more concerned about green issues than consumers in the United States or Europe. For example, 45 percent of those surveyed in China said they consider it very important that a company is green when thinking about which brands to purchase, compared to 23 percent in the United States.</p></blockquote>
<p>This video clip could be shown along with the earlier one to try to get a better handle on how green affects consumers.  I have seen other studies which suggest Chinese consumers can be very price conscious &#8212; one study we cite in our text books indicated a willingness to pay a premium of only 2% for branded products they purchase regularly (as opposed to unbranded products).  In the U.S. and many other developed countries the premium is typically 20% or more.  There can be many reasons for that of course.</p>
<p>The aricle and video clip raise interesting issues around sustainability, consumer behavior across cultures, and international marketing.</p>
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		<title>&#8220;What Do Consumers Think? Don’t Even Bother Asking&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/what-do-consumers-think-don%e2%80%99t-even-bother-asking/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/what-do-consumers-think-don%e2%80%99t-even-bother-asking/#comments</comments>
		<pubDate>Tue, 04 May 2010 13:47:52 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Market research]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=1068</guid>
		<description><![CDATA[It is difficult to find good articles on market research.  This one offers an interesting take on advertising research from an experienced researcher.  It appears in Brandweek &#8220;What Do Consumers Think? Don’t Even Bother Asking&#8221; (May 3, 2010).  This could provide fodder for a discussion with students about what can market research do?  How can [...]]]></description>
			<content:encoded><![CDATA[<p>It is difficult to find good articles on market research.  This one offers an interesting take on advertising research from an experienced researcher.  It appears in <em>Brandweek </em>&#8220;<a href="http://teachthe4ps.com/Zk" target="_blank">What Do Consumers Think? Don’t Even Bother Asking</a>&#8221; (May 3, 2010).  This could provide fodder for a discussion with students about what can market research do?  How can market research be designed to address some of the questions in the article?</p>
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		<title>News Video:  &#8220;The Gap: Inside America&#8217;s Favorite Stores&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/news-video-the-gap-inside-americas-favorite-stores/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/news-video-the-gap-inside-americas-favorite-stores/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 13:45:09 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Market research]]></category>
		<category><![CDATA[Place]]></category>
		<category><![CDATA[Retailing]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=956</guid>
		<description><![CDATA[One more in the Good Morning America series &#8220;The Secrets of America&#8217;s Favorite Stores.&#8221;  This one takes us into the Gap &#8211; an iconic name hat has struggled in for the last decade or so,  &#8220;The Gap:  Inside America&#8217;s Favorite Stores,&#8221; (4:14. Good Morning America, March 31, 2010).   You can find an article and a [...]]]></description>
			<content:encoded><![CDATA[<p>One more in the <em>Good Morning America </em>series &#8220;The Secrets of America&#8217;s Favorite Stores.&#8221;  This one takes us into the Gap &#8211; an iconic name hat has struggled in for the last decade or so,  &#8220;<a href="http://teachthe4ps.com/dM" target="_blank">The Gap:  Inside America&#8217;s Favorite Stores,</a>&#8221; (4:14. Good Morning America, March 31, 2010).   You can find an article and a video with this story.  More so than the others, this particular video references marketing research and consumer behavior insights that guided marketing strategy planning.  The stories both describe market research the gap did to better understand consumer behavior &#8212; although it is probably not best as an assignment for market research.  I recommend using it with retailing or consumer behavior.</p>
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		<title>&#8220;Psychedelic Cat Food Why is the new Friskies ad so trippy?&#8221;</title>
		<link>http://teachthe4ps.com/consumer-behavior/psychedelic-cat-food-why-is-the-new-friskies-ad-so-trippy/</link>
		<comments>http://teachthe4ps.com/consumer-behavior/psychedelic-cat-food-why-is-the-new-friskies-ad-so-trippy/#comments</comments>
		<pubDate>Fri, 02 Apr 2010 16:35:26 +0000</pubDate>
		<dc:creator>Joe Cannon</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Consumer behavior]]></category>
		<category><![CDATA[Segmentation]]></category>
		<category><![CDATA[TV Commercial]]></category>
		<category><![CDATA[Video]]></category>

		<guid isPermaLink="false">http://teachthe4ps.com/?p=947</guid>
		<description><![CDATA[This is great stuff!  We have a wild ad for Friskies cat food (see below) &#8212; and analysis from its creator via an article by Seth Stevenson &#8220;Psychedelic Cat Food Why is the new Friskies ad so trippy?&#8220;(Slate.com, March 29, 2010). What a combination &#8212; great read, great ad, fun stuff to show and discuss [...]]]></description>
			<content:encoded><![CDATA[<p>This is great stuff!  We have a wild ad for Friskies cat food (see below) &#8212; and analysis from its creator via an article by Seth Stevenson &#8220;<a href="http://teachthe4ps.com/80" target="_blank">Psychedelic Cat Food Why is the new Friskies ad so trippy?</a>&#8220;(<em>Slate.com</em>, March 29, 2010). What a combination &#8212; great read, great ad, fun stuff to show and discuss in class.  Works with consumer behavior, segmentation and targeting, as well as advertising.  Enjoy.</p>
<blockquote><p>Of course, not all cat owners are quite so jazzed about spooning out cat food and watching their pets munch on it. Friskies did some proprietary consumer research and found a specific segment of cat fanciers they wanted to home in on. Schlueter says the target is &#8220;owners who are very involved with their cats, and have a deep relationship with their cats. These are owners who love to get inside and experience the magical world their cats experience.&#8221; Thus the lyrics of the ad&#8217;s jingle promise that Friskies will help you &#8220;excit[e] your cat, day and night, with endless enchantment.&#8221; (At the risk of forcing some cat owners to contemplate uncomfortable notions, I will note that this pitch is not unlike that of spam e-mails guaranteeing the ability to &#8220;satisfy your partner like never before.&#8221;)</p></blockquote>
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